Check out our dealer locator & look for an
authorized Flaming River Dealer Near You!
PAYMENT:
We accept Visa, Mastercard and Discover. C.O.D. (US Funds).
Certified check or money order is also available at an
additional cost.
DELIVERY:
Orders ship within 3 to 5 business days using UPS ground
freight or other comparable service.
AIR SHIPMENT:
Next Day Air, Second Day Air and Three Day Select services
are available upon request. These will ship the next business
day and are subject to special handling charges. Credit card
only for air shipments. Bill to and shipping address must
match for address verification.
RETURNS:
All sales are final. Please inspect the contents of your
order immediately upon receipt of shipment. Products may
be returned within thirty (30) days only with RMA number
from Flaming River Industries, Inc. There will be a minimum
restocking charge of 15% for all authorized returned goods.
All approved returns must be shipped freight prepaid – COD
shipments will not be accepted. Product that has been used,
cut, scratched, painted or installed cannot be returned.
Returns must be made to the distributor where purchased.
Electronic products are non-returnable.
CUSTOM PRODUCT:
Custom production items require full payment with
order and are non-returnable.
ORDERING
Phone:
Orders can be placed by calling our toll-free number:
1-800-648-8022
Hours: 8:30am – 5:00pm EST
Fax:
Orders can be placed using our toll-free, 24-hour fax
order line: 1-800-243-5263 (1-800-24-FLAME)
Technical Assistance:
1-440-826-4488
WARRANTY DISCLAIMER:
Flaming River’s Limited Warranty
Flaming River warrants its products to be free from
defects in material and workmanship for a period of
one (1) year after the date of purchase, except that: All
steering columns are warranted for a period of three
(3) years from the date of purchase. The Big Switch and
Big Switch 500 (part numbers FR1044/FR1046/FR1047)
are warranted for a period of three (3) years from the
date of purchase, provided that it is not mounted with a
steel bracket and provided further that it is adequately
protected from environmental conditions. All electrical
products other than the Big Switch are warranted for
a period of ninety (90) days from the date of purchase.
Flaming River’s warranty liability is limited to the
replacement of defective products. Flaming River
is not liable for any labor costs associated with any
warranty claim, or for any incidental or consequential
damages. Improper installation, abuse, racing, and/or
modification of the products voids this warranty. No
warranty of merchantability or fitness for a particular
purpose is made by Flaming River with respect to any
of its products.
WARNINGS & RECOMMENDATIONS:
It is the customer’s responsibility to determine the
suitability of a given Flaming River product for the
customer’s uses. Likewise, it is the customer’s
responsibility to install a Flaming River product.
Contact the vehicle manufacturer whenever installing
a switch to confirm the appropriateness of using such
a switch and the recommended placement of the switch
on the vehicle. Use qualified chassis specialists for
the installation of all steering related components. Be
aware that the installation of certain Flaming River
products may adversely impact a manufacturer’s
warranty with respect to certain vehicles and other
manufactured goods. Flaming River will repair or
replace any product found to be defective in material
or workmanship. Improper installation, abuse, racing
and/or modification VOID WARRANTY. Flaming River is
not responsible for any labor costs associated with any
warranty.
NOTE: The information contained in this catalog is
correct to the best of our knowledge and belief, having
been compiled from reliable and official sources of
information. However, Flaming River Industries, Inc.
cannot assume responsibility for possible error.